CULTURAL DIFFERENCES IN BUSINESS MEDIATION –
how to deal with it in daily practice. Kaapstad, 6-8 april 2020
PROGRAMME
Day 1 | Monday 6 April |
| 09h00 | Coffee & registration |
| 09h15 | Alan Nelson - Welcome to the Nelson Peace Centre |
| 09h45 | Peter Peek - Introduction to Branch Out's vision |
| 10h00 | Jacques Joubert– Workshop outcomes |
| 10h30 | Nicola Courtney – Cultural Awareness & Mediation |
| 11h00 | Tea & coffee |
| 11h15 | Dr Matthews Phosa – The dialogue that saved a country from the abyss - 1994 |
| 12h30 | Discussion with delegates |
| 13h00 | Lunch time |
| 13h45 | Nicola Courtney/Karen Joubert – Advanced English language skills for business mediators |
| 14h30 | Jacques Joubert – Business mediation in four phases |
| 15h15 | Tea |
| 15h30 | Phase one – the Confrontation Technique: Fish bowl in which the delegates observe a live demonstration of parties confronting each other. Outcome: Reflections by the delegates on their own experiences of dealing with similar confrontation Coaching & feedback |
| 17h00 | End of day 1 |
| 19h00 | Dinner - opened by short speech by special guest: Chief Justice of South Africa, Mr Mogoeng Mogoeng |
Day 2 | Tuesday 7 April |
| 09h00 | Registration and coffee |
| 09h15 | Day ahead |
| 09h30 | Jacques de Waart - Reconciliation in Rwanda, the Community based sociotherapy programme |
| 10h30 | Group discussion |
| 11h00 | Tea and coffee |
| 11h15 | Phase two – The Exploration Technique: Fish bowl in which the delegates observe a live demonstration of the potential of private one- on-one sessions to explore and address inter-cultural issues that arise in a business context. Outcome: The reflections of experienced mediators on the potential and risks of private one-on-one sessions. Coaching & feedback |
| 12h30 | Group discussion on resolving dignity violations to pave the way for productive negotiations |
| 13h00 | Lunch |
| 14h00 | Oscar Sivali - Building Peace and cross-cultural communication |
| 14h30 | Group discussion |
| 15h00 | Tea and coffee |
| 15h15 | Phase three and four – Solving a business problem together Technique: Fish bowl in which the delegates observe a live demonstration of how private one- on-one sessions explore solutions, before bringing the parties together to negotiate directly with each other. Outcome: The reflections of experienced mediators on the potential value of private sessions to prepare the parties to negotiate directly with each other. Coaching & feedback |
| 16h30 | End of day 2 |
| 18h30 | South African “Braai” |
| Day 3 | Wednesday 8 April |
| 09h00 | Registration and coffee |
| 09h15 | Day ahead |
| 09h30 | Alan Nelson – Just outcomes during mediation – perspectives of a seasoned trial lawyer |
| 10h30 | Tea and coffee |
| 11h15 | Aletta Renken & Jan Willem Loman– Sharing experiences from daily mediation practice |
| 12h00 | Group discussion |
| 12h30 | Wrap up |
| 13h00 | Lunch |
| 13h30 | Feedback on experience during the workshop |
| 14h15 | Delegates depart for Table Mountain Sunset dinner |
| 18h00 | Wahida Parker - Reflections on Peace by a workplace mediator and CEO of the Table Mountain Company |
| 19h00 | Dinner on the Mountain |